I used to proudly tell my relatives in Msia, we Singapore have a world class transport system..Unlike them, I dun need to haf a car to get ard here..Our buses and trains system are well connected to every part of Singapore and is pretty efficient..
However, recently, if you asked me to make this statement again, I would not be able to bring myself to do that..
Why is it so? In a span of 1 5days, our train systems which most plp rely on failed us 3 times..And on top of it, twice are on peak hours leaving plp stranded in the stations, creating jams on the road, chaos in the station...
I have fwens who posted online tat a 30min journey turned into a 3hr 1, plp in taxi nearly got a heart attacked from watching the meter jumped while being struck in the traffic jam on the expressway, some couldnt even get a cab despite willing to pay the extra charges of booking 1...
I was lucky to escape unscathed on all 3 occasions, becuz of the area I was staying was unaffected..but it does makes me wonder when would it affect the line I usually take? After all, I rely on the train to get to town before goin to office, without the train service, it is virtually impossible to get to my office by bus as there are no direct bus from my area to my work area...
Despite mounting public anger the same stretch tat was affected on thursday evening was down again this morning..I onli realised when i saw my FB...Many of my fwens were complaining..And I was slping..whahaha...
Did SMRT realli learnt their lesson? I dun think so...An apology, and full refund of the fares is not wat we need..Who needs ur apology? We want answers...Full refund? If it was me, I would even bother..80 or 90 cents and I have to go queue up and fill in some bloody forms and the whole process will waste my precious 20mins? Juz by thinking of it, I would rather treat it donation to u SMRT. Towards the pay of your useless CEO..
If SMRT is truly apologetic, they should have waived the mrt fares on all their lines for 2days, dun think it juz affect those who took the trains on the affected times..How about those who waited for those affected? How about those who found out in time about the disruption and avoid going to the stations? It affects the whole Singapore, not juz the few thousand who were present there during the breakdown..You are not looking at the big picture SMRT, and we are no fools either...
Our dear transport minister issued a statement saying something like he is concerned about the well being of the commuters blah blah blah and will look into this issue blah blah blah again..End of the findings? Fine SMRT and close case? Where does the monies goes?Government.Wat do the commuters get? Price hike due to the "rising operational cost"..Does it solve the problems? You bet it DOES NOT!
Why couldnt the LTA force them to decrease the price if the service is not up to the standard and they are not doing enough to maintain the system? The price hike in Oct 11 obviously is not justified when the service is disrupted thrice in 1 wk..LTA acts fast when SMRT raised their concerns over increasing operational costs and thus asking for hike but turned to a deaf ear over the commuters complaints on the inefficiency of the train/bus services...
This is totally unacceptable..And to apologised everytime an outrage occurred is useless..If no plans are made to keep the systems well maintained, tell me where did all the monies go? To the P&L and can be declared as dividends at year end issit? SMRT do not deserve to have a profit in their books with this kind of service!!! The onli reason they can is becuz they are well protected by the Singapore goverment and monopolized our transport system, leaving us with no choice but to take and endure the poor service they provided..
Juz take a trip to HK or Taiwan or even Bangkok, you will find a more cheaper, sophisticated subway system in place not to mentioned cheaper and more efficient..Our Singapore 1 pales in comparisions to them..
Excuse me why I go hide myself in shame for once declaring our transport system to be world class...
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